Skip to Content

Agent System

The Portal Platform Agent System provides intelligent automation, workflow orchestration, and task processing capabilities. Agents run autonomously to handle background tasks, process data, and execute scheduled operations.

What are Agents?

Agents are autonomous services that:

  • Execute background tasks without user intervention
  • Process data from various sources
  • Orchestrate workflows across multiple services
  • Schedule operations based on time or events
  • Monitor systems and respond to changes

Core Agents

Email Agent

Handles all email-related operations including sending, parsing, and processing.

Responsibilities:

  • Send transactional emails (welcome, password reset, notifications)
  • Process incoming emails
  • Track email delivery status
  • Manage email templates
  • Handle bounce and complaint notifications

Data Sync Agent

Synchronizes data between Portal Platform and external systems.

Features:

  • Bidirectional data synchronization
  • Conflict resolution
  • Incremental sync support
  • Delta tracking
  • Error recovery

Notification Agent

Manages push notifications, in-app notifications, and notification preferences.

Notification Types:

TypeChannelExample
PushMobile/Desktop”New message from John”
EmailEmail inboxWeekly digest
In-AppApplication UI”Task assigned to you”
SMSText message2FA codes

Analytics Agent

Processes analytics data, generates reports, and tracks metrics.

Capabilities:

  • Event tracking and aggregation
  • User behavior analysis
  • Performance metrics calculation
  • Custom report generation
  • Data export

Cleanup Agent

Performs routine cleanup tasks to maintain system health.

Tasks:

  • Delete expired sessions
  • Remove old audit logs
  • Clean up temporary files
  • Archive old data
  • Optimize database

Best Practices

1. Idempotency

Ensure agents can safely retry operations without causing duplicate effects.

2. Rate Limiting

Respect external API limits to avoid being blocked.

3. Graceful Shutdown

Handle shutdown signals properly to complete ongoing tasks.

Next Steps

  • Review Backend Services for API integration
  • Check Architecture Overview for system design
  • Explore agent configuration examples in the repository