Organization Settings
Configure your organization — from basic information to its plan and status. Centralized management of all organization aspects in one place.
Available Settings
The organization settings page lets you manage your organization’s configuration. You can manage:
| Section | Description |
|---|---|
| Basic Information | Name, website, industry, logo, and contacts. Also holds the Tariff and Status fields |
| Organization Plan | The Tariff field in Basic Information: the plan, its facility and arena limits, and its price |
| Organization Status | The Status field in Basic Information: active, moderation, or archived |
| Danger Zone | Delete the organization |
Password requirements, two-factor authentication (2FA), IP address restrictions, and a full data export are not available in the current release. The change logs are in Reports (see Change Logs below).
Basic Information
Changing Organization Name
Your organization name appears across all applications and notifications. Choose a short and clear name that’s easy to recognize.
- Open the Basic Information section
- Click on the Organization Name field
- Enter a new name (3 to 100 characters)
- Click Save
Changing the organization name will affect all applications and integrations. Make sure all team members are informed.
Uploading Logo
Your organization logo appears in the header of all applications and in the organization profile.
- Click Upload Logo
- Select an image (PNG, JPG, WEBP, AVIF up to 2 MB)
- Adjust position and scale
- Confirm upload
Recommended size: 512x512 pixels, square format.
Logo upload requires permission to edit organization settings.
Organization Contacts
Specify contact information for your organization. Contacts are typed by communication method:
- Email — email address
- Phone — phone number
- Telegram — username or chat link
- WhatsApp — phone number
- Messenger — profile link
- Instagram — username
You can manage your contacts:
- Add — click the Add Contact button and select a type
- Edit — click on a contact and enter the new value
- Delete — click the delete icon next to a contact
- Reorder — use the up ↑ and down ↓ buttons next to a contact to change its position
Your organization contacts are displayed on the organization dashboard and in the organization’s public profile (if visibility is enabled). When you save organization settings, all contact changes are saved along with the basic information.
Editing organization contacts requires permission to edit organization settings. This permission is granted to members with the appropriate access level and may be restricted to specific roles depending on your organization’s policies.
Organization Plan
Each plan has its own description, limits for facilities and arenas, and pricing depending on your organization’s territory.
What is a Plan
A plan is your organization’s subscription level that determines:
- Facility limit — number of sports facilities as specified in your plan terms (e.g., fitness centers, sports clubs)
- Arena limit — number of sports grounds and halls within facilities as specified in your plan terms
- Cost — monthly fee in your territory’s currency
The plan description specifies its facility and arena limits.
Available Plans
The platform offers four main plans:
| Plan | Facilities | Arenas | Description |
|---|---|---|---|
| Free | 3 | 1 | To get started |
| Starter | 10 | 2 | For growing businesses |
| Pro | 20 | 5 | For clubs & networks |
| Enterprise | Unlimited | Unlimited | For large organizations |
Pricing depends on your organization’s territory. The Free plan costs nothing. The Enterprise plan has no published price and is shown as Custom.
Viewing and Changing Plan
Only a parent organization can change a plan. Administrators of the organization itself can view the plan but only in read-only mode.
If your organization can manage its plan:
- Open Basic Information section in organization settings
- Find the Tariff field
- Click the field to open a dropdown with available plans
- Select a new plan
- Click Save
For each plan, you’ll see:
- Name and description — brief explanation of the plan’s purpose
- Limits — number of facilities and arenas as specified in your plan terms
- Price — monthly cost in your territory’s currency, or “Free” for Free plan, or “Custom” when no price is published (Enterprise)
The plan changes only after you click Save.
If your organization cannot manage its plan:
The plan appears in read-only mode. To change the plan, contact your parent organization’s administrator.
New Organizations
When a new child organization is created, it automatically:
- Receives the Free plan
- Is set to Moderation status (until approved by moderator)
Organization Status
Status reflects the current state of your organization in the system. Only a parent organization can change status.
Possible Statuses
| Status | Description | Can Do | Visible to Others |
|---|---|---|---|
| Active | Organization is fully operational and visible in the system | Use all features | Yes, in public directories |
| Moderation | Organization is new and awaiting platform moderator review | Limited feature access | No, hidden |
| Archived | Organization is archived, for example after it was deleted | Hidden from lists and the hierarchy | No, hidden |
Managing Status
A parent organization can change its child organization’s status. The Status field appears only for child organizations.
- Open Basic Information section in organization settings
- Find the Status field
- Select a new status from the dropdown
- Click Save
Status changes take effect after you click Save.
Archiving: Deleting the organization from the Danger Zone sets its status to Archived. See the Danger Zone section below.
Change Logs
The change logs record changes to users, roles, organizations, arenas, and facilities. They are available in Reports, and access to Reports is required.
Open a log
Open the Reports section and select one of the logs:
- Users changes log
- Roles changes log
- Organizations changes log
- Arenas changes log — sport organizations only
- Facilities changes log — sport organizations only
Filter the log
Each log has its own filters above the table. For example, the Users changes log filters by:
- User Code
- Event
- Author Code
- Update Time
The log has no IP address filter.
Export the log
Click Export, enter the number of rows, and download the file. The file is in CSV format and contains at most 1,000 rows.
Organization Notifications
Each user turns organization notification types on or off for themselves. Open Notifications to choose which organization events you receive.
Danger Zone
Actions in this section have serious consequences. Read each step before you confirm.
Transferring organization ownership is not available in the current release.
Delete Organization
Deleting an organization sets its status to Archived.
Required permissions:
- Permission to edit organization settings, inherited from a parent organization
How to delete:
- Open Organization Settings and scroll to the Danger Zone section
- Click Delete Organization. A confirmation dialog opens with the same title
- Type the organization code shown in the dialog into the field
- Click Delete Organization in the dialog to confirm. The button stays disabled until the code matches
Frequently Asked Questions
How do I change the organization name?
- Open Organization Settings
- Go to Basic Information section
- Change the Name field
- Click Save
The name change takes effect immediately and is reflected across all applications.
Where can I view the change logs?
The change logs are in the Reports section: Users, Roles, Organizations, Arenas, and Facilities changes logs. The Arenas and Facilities logs are available in sport organizations only. Each log can be filtered by its own columns and exported to CSV.